Case Studies | Information Proficiency

Web-style Search Interface – Edith Cowan University

After updating to HPE Records Manager, ECU required all policy documents stored in HPE RM to be available to end users via a web-style search interface.

Web Style Search Interface – Child And Adolescent Health Services

CAHS needed a search function to aid their workers to find the right manual for the equipment that they need to maintain.

Process Automation – Department of Fire and Emergency Services (DFES)

Implementation of RM8 allowed DFES to capture critical information more effectively and efficiently than previously.

Technical Consulting – Kiama Municipal Council

Replace obsolete custom middleware deployed in the council intranet by providing a custom interface based on CM9 Webdrawer search interface to enable selective dynamic access to records stored in HPE Content Manager (CM9) via web browser from the organisation's Elcom CMS intranet.

Managed Services – Tourism WA – RKP

Tourism WA needed to review and update their recordkeeping plan, and associated policies and procedures to ensure they are current and compliant. Information Proficiency conducted a review and update that resulted in a revised recordkeeping plan and supporting fact sheets, procedures and policies.

Managed Services – Tourism WA

Information Proficiency provided full-time onsite Information and Records Management specialist support services to Tourism WA.

Managed Services – Return To Work SA

Outsource Team Leader role to enable the reassignment of an existing resource onto a larger project.

Implementation of EDRMS – The Perth Mint

Upgrade EDRMS from TRIM 7 to Records Manager 8.3

Implementation of EDRMS – South Australian Police

Completed a comprehensive HP TRIM records transfer

Implementation of EDRMS – Port Macquarie Hastings Council

Upgrade of TRIM 7.3.5 to HPE Content Manager 9.1 and mobility