The Client
The Kiama Municipal Council is a local government organisation located in the Illawarra region of New South Wales, Australia. The area is situated south of Shellharbour and the City of Wollongong and is located adjacent to the Pacific Ocean, the Princes Highway and the South Coast railway line.
The Background
KMC upgraded from HP TRIM to HPE Content Manager. The Elcom CMS intranet used across the council has an iframe plugin function which is designed for the HP TRIM SOAP Webservice, and which is not viable for use with CM9. There is no off-the-shelf upgrade path for this plugin function. KMC had a requirement to achieve an immediate solution to replace the now obsolete Elcom webservice plugin function.
The Challenge
Rather than having this bespoke plugin rewritten, KMC sought technical advice from Information Proficiency to redesign the access to this document content and to eliminate third-party middleware, delivering a future-proof solution for document content to be accessed from links on the intranet.
The Information Proficiency Solution
Information Proficiency proposes that a more feature rich capability is available off-the-shelf using HPE Content Manager WebDrawer interface, and are offering to assist KMC with the customisation (look and feel) of that interface, and assistance and documentation to enable KMC to update intranet pages to effectively use the new interface.
Business Benefits
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- More contemporary design
- Elimination of 3rd party middleware, simplifying future upgrades to either the CMS, or the EDRMS;
- A more responsive UI for a wider range of devices;
- Native contemporary functionality provided by the EDRMS solution (Content Manager);
- Dynamic content support (via URL search query syntax);
- Elimination of duplication of records content (caching on the intranet server), ensuring users always access the most current edition of any record.